Privacy Policy

Privacy Policy

1. Introduction This Privacy Policy outlines how DermaMe, located at Switzerland ("we", "our", or "DermaMe") collects, processes, stores, and protects your personal data when you use our website and services through www.dermame.online.

We are committed to safeguarding your privacy and handling your personal data responsibly in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Data Controller DermaMe is the data controller for the processing of your personal data in connection with the services we offer.

3. Data We Collect We may collect the following categories of personal data:

Identification and contact details (e.g., name, email, phone number) Health-related data (e.g., descriptions of symptoms, photos of skin conditions, questionnaire responses) Technical data (e.g., IP address, browser type, device information) Usage data (e.g., time and date of access, pages viewed) Payment data (when applicable; processed by secure third-party providers)

4. Purpose and Legal Basis for Data Processing Your personal data is processed for the following purposes:

To provide medical assessments via our teledermatology platform To create and manage your user account To communicate with you (e.g., appointment confirmations, results delivery) To process payments securely To comply with legal obligations (e.g., data retention regulations) To ensure platform functionality and security We process health-related data based on your explicit consent (Art. 6(1)(a) and Art. 9(2)(a) GDPR) and/or where necessary for the provision of healthcare (Art. 9(2)(h) GDPR).

5. Data Sharing We may share your personal data only as necessary with:

Registered dermatologists providing the consultation Authorized personnel involved in processing your request Trusted third-party service providers (e.g., hosting, payment processing, secure communication tools) Legal authorities if required by law We do not sell or share your personal data with advertisers or unrelated third parties.

6. Data Transfers Outside Switzerland / EU Where data is transferred outside Switzerland or the EU/EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses, to protect your personal information.

7. Data Retention We retain your data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Typically, your medical consultation data is accessible for six (6) months unless otherwise required by law.

8. Data Security We implement appropriate technical and organizational security measures to protect your data against unauthorized access, loss, or misuse. However, please be aware that internet-based data transmission may have inherent security risks.

9. Your Rights As a data subject, you have the following rights under applicable data protection laws:

The right to access your personal data The right to rectification or correction The right to withdraw consent at any time The right to erasure ("right to be forgotten") where applicable The right to data portability The right to object to or restrict processing The right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or a competent EU supervisory authority To exercise your rights, please contact us at: dominic@dermame.online

10. Cookies and Tracking Technologies Our platform uses cookies and similar technologies to enhance your user experience and analyze traffic. You can manage your cookie preferences via your browser settings or through the cookie banner on our site.

11. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of such external sites.

12. Updates to This Privacy Policy We may update this Privacy Policy from time to time. The current version is always available at www.dermame.online. We encourage you to review it periodically.

13. Contact Information For questions regarding this Privacy Policy or the processing of your personal data, please contact:

DermaMe Switzerland Email: dominic@dermame.online